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by ChevyCustomerCare
Mon Nov 23, 2020 6:54 pm
Forum: Buying / Leasing / Dealerships
Topic: How Much I Paid for My Bolt
Replies: 577
Views: 253705

Re: How Much I Paid for My Bolt

I've looked at and drove 3 2017 Bolts. One really stands out above the rest with less than 20k mi. A pristine LT. 2 weeks ago it was $19.500, last week 17.5 and now 15.5. I'm thinking 14k and I'll take my chances with whatever becomes of the battery situation. Hi Rocko, We look forward to having yo...
by ChevyCustomerCare
Mon Nov 23, 2020 6:46 pm
Forum: News and Main Chevy Bolt EV Forum
Topic: News about Bolt Battery Fires
Replies: 2
Views: 797

Re: News about Bolt Battery Fires

Hi everyone, General Motors has decided to voluntarily recall select 2017-2019 model-year Chevrolet Bolt EVs with high voltage batteries produced at LG Chem’s Ochang, Korea facility that may pose a risk of fire when charged to full, or very close to full, capacity. While our investigation into this ...
by ChevyCustomerCare
Fri Nov 20, 2020 7:49 pm
Forum: News and Main Chevy Bolt EV Forum
Topic: RECALL
Replies: 16
Views: 1579

Re: RECALL

Is this recall related to the "First Design Battery" problem? I post the WebAuto video here posting the concern over the "First Design Battery". Go here to see this video (go to minutes 2:40 to 5:16) https://www.youtube.com/watch?v=ssU2mjiNi_Q I got the recall notice (NHTSA Reca...
by ChevyCustomerCare
Mon Nov 16, 2020 7:21 pm
Forum: News and Main Chevy Bolt EV Forum
Topic: RECALL
Replies: 16
Views: 1579

Re: RECALL

MyChevy App does not list this recall on my 2019 VIN: 1G1FZ6S01K4128445 Can I rely on this to not go to the Dealer? Certain vehicles in the 2019 model year were built using battery cells produced at LG Chem’s Ochang, Korea, facility, which is where we believe the issue developed. The verified incid...
by ChevyCustomerCare
Sat Nov 14, 2020 2:36 am
Forum: News and Main Chevy Bolt EV Forum
Topic: CHEVY TO RECALL ALL 2017 to 2019 BOLTS!
Replies: 2
Views: 404

Re: CHEVY TO RECALL ALL 2017 to 2019 BOLTS!

General Motors has decided to voluntarily recall select 2017-2019 model-year Chevrolet Bolt EVs with high voltage batteries produced at LG Chem’s Ochang, Korea facility that may pose a risk of fire when charged to full, or very close to full, capacity. While our investigation into this condition con...
by ChevyCustomerCare
Sat Nov 14, 2020 2:32 am
Forum: News and Main Chevy Bolt EV Forum
Topic: RECALL
Replies: 16
Views: 1579

Re: RECALL

Today I was midstream trying to negotiate a price when my salesman told me at 4:15pm they received a "stop sale" order from GM, meaning they couldn't sell me a 2020 Bolt! I haven't tried another dealer yet. We are glad to hear you're interested in the 2020 Bolt EV. Please know, General Mo...
by ChevyCustomerCare
Sat Nov 14, 2020 2:25 am
Forum: News and Main Chevy Bolt EV Forum
Topic: RECALL
Replies: 16
Views: 1579

Re: RECALL

I don't know if it's coincidence, but 2 days ago our Bolt "refused" to charge beyond 205 miles, something it has never done before. It's always been 240-255 miles when "fully charged" Is it possible GM did this over the air ? Hi there. Please know, the software update must be do...
by ChevyCustomerCare
Thu May 03, 2018 4:10 pm
Forum: Ask Chevrolet
Topic: Bolt EV OTA Update Information
Replies: 8
Views: 5251

Re: Bolt EV OTA Update Information

Hi, Jim. This could be a situation where a free trial could have expired, and no card was associated to your account. However, our team would like to review this further. At your earliest convenience could you email us at socialmedia@gm.com? Please put "Attention: OnStar" in your subject l...
by ChevyCustomerCare
Tue May 01, 2018 10:14 pm
Forum: Ask Chevrolet
Topic: Bolt EV OTA Update Information
Replies: 8
Views: 5251

Re: Bolt EV OTA Update Information

Good evening, SmokingRubber. The vehicle must be parked to accept the download, but after the download is accepted, you will be able to use your vehicle normally during the download process. Once the download is completed, you will then be asked to accept the installation of the software update pack...
by ChevyCustomerCare
Tue May 01, 2018 9:49 pm
Forum: Ask Chevrolet
Topic: Bolt EV OTA Update Information
Replies: 8
Views: 5251

Re: Bolt EV OTA Update Information

Good question, Jim. The updates are sent out over the course of several weeks to all vehicles and started on April 18th. A message will appear on your radio screen when the update is received, indicating that your vehicle is ready to install the update. We hope this helps, and please let us know sho...

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