sgt1372
Posts: 533
Joined: Mon Feb 06, 2017 4:21 pm
Location: SF Bay Area

GM Owner Advisory Panel?

Wed Jul 19, 2017 3:27 am

Just got the following email. Has anyone else got one? Doesn't look or feel "right" to me.

Going to forward it to the GM Customer Care rep who logs on here but would like to know if others think it's legit or not?

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Dear GM Vehicle Owner,

Thank you for being part of the GM Family. We would like to invite you to become part of our exclusive online consumer research panel, the Owner Advisory Panel - GM, where consumers can provide feedback to GM about different topics. Your feedback can play an important role in our vehicle development process, helping our engineers, designers, and decision makers to shape our vehicles for years to come.

Owner Advisory Panel - GM (OAP) members have shared their opinions on a variety of features, brand initiatives, and vehicle design topics including:

Future features and technology
Autonomous and electric vehicle development
Vehicle designs
Naming and badging
And much more…

We have partnered with a market research firm named Gongos, Inc. to manage our panel’s day-by-day activities. If you agree to join the Owner Advisory Panel - GM, communications will come from a Gongos, Inc. e-mail address. To become a member, please click the link below and take a brief survey (about 5 minutes) to see if you qualify. Please be assured that information from this survey will be used for research purposes only and that your answers will only be used in the aggregate with other survey responses.

If you have already completed the survey previously, you will be redirected to join the Owner Advisory Panel instead.

Click here to start the survey.

If you are unable to click on the link above, please copy and paste the full URL below into your browser:

https: //s.gongos.com/ppiz/?pid=C289872R11515S0&s=g82v

We look forward to hearing your opinions!

Thank you,
The Owner Advisory Panel - GM Team

If you no longer want to have any communication from GM via e-mail, please click here to unsubscribe.

Please click here to view our GM Privacy Statement.

General Motors Company | P.O. Box 33170 | Detroit, MI | 48232-5170
©2017 General Motors. All Rights Reserved.
My vehicles:

2012 Mercedes ML350 4Matic
2008 BMW 335i
2002 Toyota MR2 Spyder
2002 Ford F250 7.3L 4x4 Longbed Turbodiesel
2000 Porsche 911 Carrera 4 Cabriolet

gpsman
Posts: 518
Joined: Thu Oct 20, 2016 9:10 pm

Re: GM Owner Advisory Panel?

Wed Jul 19, 2017 6:38 am

Got the same.

sgt1372
Posts: 533
Joined: Mon Feb 06, 2017 4:21 pm
Location: SF Bay Area

Re: GM Owner Advisory Panel?

Fri Jul 21, 2017 4:50 pm

No response from the GM Customer Care rep.

So, I'm going to just treat the email as "phish" bait and continue to ignore it.
My vehicles:

2012 Mercedes ML350 4Matic
2008 BMW 335i
2002 Toyota MR2 Spyder
2002 Ford F250 7.3L 4x4 Longbed Turbodiesel
2000 Porsche 911 Carrera 4 Cabriolet

flamaest
Posts: 256
Joined: Tue Dec 27, 2016 8:39 pm

Re: GM Owner Advisory Panel?

Fri Jul 21, 2017 11:00 pm

Same here... got this one too.. have also gotten tons of customer satisfaction surveys, other panel requests, 20 page questionnaires, satisfaction phone calls from GM and their partners, for the last year, yada yada yada..... and no one at GM will fix these blasted front seats so you have to do it yourself.

Why they really want to get this info is so they can prove how they got their 'car of the year' awards....

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oilerlord
Posts: 1050
Joined: Wed Aug 31, 2016 6:21 pm
Location: Siberia, AB
Contact: Website

Re: GM Owner Advisory Panel?

Sat Jul 22, 2017 3:37 pm

"Gongos" is a third party market research provider. They may have been called on by GM to collect your data, or Gongos sold GM on collecting it for them. In any event, it's about all your data...and finding out more about you in terms of your demographic, your habits, things you consume, and things that matter to you. The profile they build on you is valuable to both Gongos and GM - and it's sold. Sometimes, over and over again.

We wonder why we get so much spam, bulk mail with "limited time offers", and nuisance phone calls from random companies wanting to sell us stuff. Worse, it's quite possible that at some point down the road, the personal data some of us so freely share, is sold to other parties - and becomes compromised. Gongos, and other "data science" companies like them, are ground zero.

https://gongos.com/
2014 Mercedes B-Class Electric Drive
2012 VW Jetta Sportwagen (not-so-clean-diesel) TDI
2008 BMW X3 3.0 "Beatrice"
2004 BMW 330Xi Sedan
My 9.2kW DC Solar: https://easyview.auroravision.net/easyview/index.html?entityId=7466210

devbolt
Posts: 466
Joined: Wed Sep 28, 2016 2:17 am
Location: Bay Area, California.

Re: GM Owner Advisory Panel?

Sat Jul 22, 2017 4:22 pm

sgt1372 wrote:No response from the GM Customer Care rep.

So, I'm going to just treat the email as "phish" bait and continue to ignore it.


It's a legit thing. Not phishing bait. It's a chance to let GM know what you want in future cars.

scbolt
Posts: 75
Joined: Sun Jan 29, 2017 4:06 am

Re: GM Owner Advisory Panel?

Sat Jul 22, 2017 10:29 pm

Got this and joined the panel. Seems legit

LeftieBiker
Posts: 793
Joined: Tue Jan 10, 2017 7:13 am

Re: GM Owner Advisory Panel?

Sun Jul 23, 2017 3:20 am

I was on a Prius PHEV advisory panel for years. I dropped out when Toyota started to threaten lawsuits - plus associated costs - if anyone talked or wrote about anything discussed. It wasn't very interesting, all in all, although I think I may have has something to do with the Prime having a heat pump.
2018 Nissan Leaf SL with Pro Pilot

2009 Vectrix VX-1 with 18 Leaf modules.

Pigwich
Posts: 240
Joined: Tue Jan 03, 2017 2:01 pm
Location: Southern California

Re: GM Owner Advisory Panel?

Tue Jul 25, 2017 6:11 am

Been getting these for years. Really. Sometimes they're dumb, and sometimes they're for neat stuff like helping decide which hilltop reserve interface makes more sense. Ultimately they went with the worst one with the least options. Wish you guys woulda chimed in when you had the chance!
(´・(oo)・`)

bobpenn
Posts: 37
Joined: Mon Mar 13, 2017 3:58 pm

Re: GM Owner Advisory Panel?

Thu Jul 27, 2017 11:21 pm

I received it and filled out the questionnaire. It seems harmless. Not sure who benefits ... I don't as far as I can tell.

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