SoCalif
Posts: 29
Joined: Tue Jan 10, 2017 8:14 pm

Bolt self started/moved, and backed into garage wall/cabinet

Mon Jan 16, 2017 2:27 am

Here is a strange one, but seriously happened.

I was out of town (the only driver of the Bolt) I get a call saying there was a crash in the garage.

BOTH keys were out of the vehicle, car self locked and shut down in park from the previous night.

Wife heard a crash, goes to the garage and sees that the car backed up and ran into a work bench pushing in a wall.

granted, hard to believe, but both keys out of the car, she was in the house (no other drivers here), I was 40 miles away, and somehow the car moved????

Insurance called, dealership notified, GM messaged.

Just FYI


Boson
Posts: 11
Joined: Fri Dec 02, 2016 9:26 pm

Re: Bolt self started/moved, and backed into garage wall/cabinet

Mon Jan 16, 2017 3:23 am

Do you know if the parking brake was set? I assume you set it (or at least meant to)...

SeanNelson
Posts: 1358
Joined: Tue Jul 05, 2016 2:43 am
Location: Vancouver, BC

Re: Bolt self started/moved, and backed into garage wall/cabinet

Mon Jan 16, 2017 3:49 am

I hate to be the guy to say it but that sounds a bit like a kid claiming "I don't know how that cookie jar fell out of the cupboard...". Even if it's true, it still sounds suspicious.

I guess we'll see if GM thinks it's worth sending someone to read the car's diagnostic logs to try to verify what happened.

SoCalif
Posts: 29
Joined: Tue Jan 10, 2017 8:14 pm

Re: Bolt self started/moved, and backed into garage wall/cabinet

Mon Jan 16, 2017 4:20 am

When I parked it last night, I pressed P, and after the incident and I got home, went into the car and it was still set to P.

No kids here, only my wife at home who heard the loud crash, she has her own car to drive, and I was 30+ miles away all day in a 3rd car (with proof), while the Bolt was parked in the garage since last night.

Isnt there some sort of black box in the memory that could scan to see the series of sequence that could of caused this?

I was backed into the garage, so it had to actually go into reverse, because if it was a Park set issue, it would roll forward into the garage door.

leodoggie
Posts: 139
Joined: Fri Oct 21, 2016 6:46 pm

Re: Bolt self started/moved, and backed into garage wall/cabinet

Mon Jan 16, 2017 4:41 am

SoCalif wrote:When I parked it last night, I pressed P, and after the incident and I got home, went into the car and it was still set to P.

No kids here, only my wife at home who heard the loud crash, she has her own car to drive, and I was 30+ miles away all day in a 3rd car (with proof), while the Bolt was parked in the garage since last night.

Isnt there some sort of black box in the memory that could scan to see the series of sequence that could of caused this?

I was backed into the garage, so it had to actually go into reverse, because if it was a Park set issue, it would roll forward into the garage door.


If I were you, I would suggest touching very little, but take a lot of visual evidence. A video of the scene and lots and lots of photos.

Nagorak
Posts: 179
Joined: Sat Jan 07, 2017 9:20 am

Re: Bolt self started/moved, and backed into garage wall/cabinet

Mon Jan 16, 2017 4:47 am

Sounds concerning. I hope you get to the bottom of what happened. Assuming the car really did go into reverse on its own, it's probably good that it happened in a garage. If it was in a driveway it could have reversed out into the street and who knows what damage it could have caused?

SoCalif
Posts: 29
Joined: Tue Jan 10, 2017 8:14 pm

Re: Bolt self started/moved, and backed into garage wall/cabinet

Mon Jan 16, 2017 4:55 am

Pictures and video taken, car is un-moved, and will remain that way until GM calls back, or at least until the adjuster comes Tuesday morning.

Also put tires blocks in front and back so that it cant do it again (wife is a bit afraid)

CGameProgrammer
Posts: 107
Joined: Wed Dec 14, 2016 11:14 pm

Re: Bolt self started/moved, and backed into garage wall/cabinet

Mon Jan 16, 2017 5:55 am

That's terrifying, and nobody would create a thread to lie about that so I'm sure it happened as you say (unless wife or child crashed it?). Yes the black box is absolutely vital. I wonder if this could somehow be an OnStar thing? And you're positive the car was off when you parked it?

The parking brake locks the rear wheels. The "park" button locks the front wheels. Both of them are a form of electronic parking brake.

User avatar
roundpeg
Posts: 515
Joined: Thu Aug 04, 2016 3:37 pm
Location: South California

Re: Bolt self started/moved, and backed into garage wall/cabinet

Mon Jan 16, 2017 5:59 am

Yikes. :shock:

So was the car "running" (display active) when you looked at it?

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