epete
Posts: 30
Joined: Fri Jun 23, 2017 7:54 pm

Benefits of OnStar

Mon Jul 03, 2017 10:12 pm

OK, I am new to GM and have never had OnStar. So now that I have this 3 month trial, I am finding I just don't need it or maybe I just dont get it. The only item that may be of value is the data, but would be better in a car that was not an EV as it would get better use on long trips. The data would be reasonable if it carried over, but for short trips, it may not be worth it. Then I think I saw the cost of data is higher if you do not subscribe to the other OnStar services that I don't think I would ever use. Also reading the fine print, I see I need to cancel in three months or they will start to bill me.

Can someone clue me in on the value of OnStar?

michael
Posts: 651
Joined: Thu Jan 29, 2015 10:13 pm

Re: Benefits of OnStar

Mon Jul 03, 2017 10:15 pm

My wife likes the a la carte guidance option. It's like $12 a month, I think. Allows her to call up a real person and have the nav data downloaded automatically. I don't have it in mine, but she likes it so OK, fine.

I think it's generally overpriced for what you get.

I'm not aware you need to cancel, I believe it just drops everything beyond the most basic service, but I'm not sure. Nobody else has mentioned this.
2013 Ford Focus Electric 51000 miles in 34 months, returned
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User avatar
gbobman
Posts: 211
Joined: Tue Mar 28, 2017 9:18 pm

Re: Benefits of OnStar

Mon Jul 03, 2017 10:33 pm

It'll cancel unless you gave them your CC data in their "offer" of an additional 3 months free. I was told to avoid that...
2017 Chevy Bolt LT (1st EV!)
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epete
Posts: 30
Joined: Fri Jun 23, 2017 7:54 pm

Re: Benefits of OnStar

Tue Jul 04, 2017 5:20 pm

michael wrote:My wife likes the a la carte guidance option. It's like $12 a month, I think. Allows her to call up a real person and have the nav data downloaded automatically. I don't have it in mine, but she likes it so OK, fine.

I think it's generally overpriced for what you get.

I'm not aware you need to cancel, I believe it just drops everything beyond the most basic service, but I'm not sure. Nobody else has mentioned this.


But the Bolt doesn't have NAV, does it? So are you saying they push the address to the Apple Maps or Google Maps and rely's on your smartphone? I had my Samsung Galaxy S7 connected with Andriod Auto for the first time yesterday. I had some problems yesterday but today it was very easy. I just said OK Google take me to... and it just worked. So if guidance is the only item worth while, then I guess I am not missing anything.

Also, I have been very impressed with the GPS on my Samsung. It can be in the middle of the car and locks right in, unlike the old Garmins that needed to be in a window with a clear view to the sky. Yesterday when connected in the Bolt, it seemed to be out of calibration. Off by two streets. Then the lost GPS warning kept popping up. Is there something in the Bolt that degrades the phones GPS? Could the OnSTAR data be causing the problem? I do have the phone set for ultra accuracy which uses WiFi in addition to GPS. I am wondering if the rebroadcasting of the AT&T Wireless LTE Service over WiFi messes up the location service.

epete
Posts: 30
Joined: Fri Jun 23, 2017 7:54 pm

Re: Benefits of OnStar

Tue Jul 04, 2017 5:21 pm

gbobman wrote:It'll cancel unless you gave them your CC data in their "offer" of an additional 3 months free. I was told to avoid that...


Ah. OK. Thanks.

devbolt
Posts: 466
Joined: Wed Sep 28, 2016 2:17 am
Location: Bay Area, California.

Re: Benefits of OnStar

Wed Jul 05, 2017 8:45 am

There's a separate OnStar guidance system. It's not a traditional Nav system with a large map on the central display. Turn by turn directions are pushed from OnStar or the myChevrolet app to the car. You get audio cues only.

epete
Posts: 30
Joined: Fri Jun 23, 2017 7:54 pm

Re: Benefits of OnStar

Wed Jul 05, 2017 12:20 pm

devbolt wrote:There's a separate OnStar guidance system. It's not a traditional Nav system with a large map on the central display. Turn by turn directions are pushed from OnStar or the myChevrolet app to the car. You get audio cues only.


I know some people prefer a simple turn by turn direction so I guess I understand what the feature was supposed to do. To me, that is a step backwards from using google maps.

In order to have audio cues, I guess it means the OnStar system has a GPS built in but not linked to a map view.

devbolt
Posts: 466
Joined: Wed Sep 28, 2016 2:17 am
Location: Bay Area, California.

Re: Benefits of OnStar

Wed Jul 05, 2017 8:10 pm

epete wrote:
devbolt wrote:There's a separate OnStar guidance system. It's not a traditional Nav system with a large map on the central display. Turn by turn directions are pushed from OnStar or the myChevrolet app to the car. You get audio cues only.


I know some people prefer a simple turn by turn direction so I guess I understand what the feature was supposed to do. To me, that is a step backwards from using google maps.

In order to have audio cues, I guess it means the OnStar system has a GPS built in but not linked to a map view.


Correct. It can also be used to track stolen vehicles.

epete
Posts: 30
Joined: Fri Jun 23, 2017 7:54 pm

Re: Benefits of OnStar

Wed Jul 05, 2017 8:41 pm

devbolt wrote:
epete wrote:
devbolt wrote:There's a separate OnStar guidance system. It's not a traditional Nav system with a large map on the central display. Turn by turn directions are pushed from OnStar or the myChevrolet app to the car. You get audio cues only.


I know some people prefer a simple turn by turn direction so I guess I understand what the feature was supposed to do. To me, that is a step backwards from using google maps.

In order to have audio cues, I guess it means the OnStar system has a GPS built in but not linked to a map view.


Correct. It can also be used to track stolen vehicles.


That is a good feature. So there seem to be three items I like about OnStar

1. track stolen vehicle
2. data
3. Hardware that uses amplified roof antenna which provides better performance than a Smart Phone

michael
Posts: 651
Joined: Thu Jan 29, 2015 10:13 pm

Re: Benefits of OnStar

Wed Jul 05, 2017 9:24 pm

epete wrote:
michael wrote:My wife likes the a la carte guidance option. It's like $12 a month, I think. Allows her to call up a real person and have the nav data downloaded automatically. I don't have it in mine, but she likes it so OK, fine.

I think it's generally overpriced for what you get.

I'm not aware you need to cancel, I believe it just drops everything beyond the most basic service, but I'm not sure. Nobody else has mentioned this.


But the Bolt doesn't have NAV, does it? So are you saying they push the address to the Apple Maps or Google Maps and rely's on your smartphone? I had my Samsung Galaxy S7 connected with Andriod Auto for the first time yesterday. I had some problems yesterday but today it was very easy. I just said OK Google take me to... and it just worked. So if guidance is the only item worth while, then I guess I am not missing anything.

Also, I have been very impressed with the GPS on my Samsung. It can be in the middle of the car and locks right in, unlike the old Garmins that needed to be in a window with a clear view to the sky. Yesterday when connected in the Bolt, it seemed to be out of calibration. Off by two streets. Then the lost GPS warning kept popping up. Is there something in the Bolt that degrades the phones GPS? Could the OnSTAR data be causing the problem? I do have the phone set for ultra accuracy which uses WiFi in addition to GPS. I am wondering if the rebroadcasting of the AT&T Wireless LTE Service over WiFi messes up the location service.



It does have Nav, just not the traditional standalone Nav.

You talk to a live person at Onstar, work out with them where you are going, and turn-by-turn nav appears on the dash.

I realize there are other ways to do the job, but this is the one my wife likes, so she gets the service. The point is you are dealing with a person, not Siri and it's easy to clarify where you are going.
2013 Ford Focus Electric 51000 miles in 34 months, returned
2014 Volt, returned
2014 Volt, returned,

2017 Volt
2017 Volt
1967 Corvette 427
1962 Corvette 327

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