kofther
Posts: 16
Joined: Tue Mar 28, 2017 2:34 am

Hatch won't latch

Sat Apr 14, 2018 2:02 pm

Came out of the supermarket this morning, placed my groceries in the back and closed the hatch. The hatch would not stay closed/latched. At first I though I may have blocked the latch with the back but that was not the case. I fiddled with locking, unlocking the car but it would not stay shut. I decided to drive home and fiddle with it there. The dashed warning that the hatch was not closed was on the entire way home. About half way home the locks in the car unlocked/locked twice. When I got home I was able to latch the hatch.

Any one else see this?

Campfamily
Posts: 6
Joined: Fri Oct 27, 2017 2:19 pm

Re: Hatch won't latch

Sat Apr 14, 2018 2:22 pm

By chance was your key fob in the trunk with the groceries?
Current Ford Focus Electric Owner (since May 2015, 30,000+ miles)
Potential Chevy Bolt Owner (considering upgrade)

kofther
Posts: 16
Joined: Tue Mar 28, 2017 2:34 am

Re: Hatch won't latch

Sat Apr 14, 2018 2:58 pm

FOB was in my shirt pocket. I've had the car over a year and this is the first time I've experienced this issue.

gpsman
Posts: 463
Joined: Thu Oct 20, 2016 9:10 pm

Re: Hatch won't latch

Sat Apr 14, 2018 3:13 pm

I have noticed if my key fob is in the car, I can’t open the rear hatch.

SeanNelson
Posts: 1245
Joined: Tue Jul 05, 2016 2:43 am
Location: Vancouver, BC

Re: Hatch won't latch

Sun Apr 15, 2018 6:52 pm

kofther wrote:Came out of the supermarket this morning, placed my groceries in the back and closed the hatch. The hatch would not stay closed/latched.

There are a couple of rubber bumper stops on the hatch that can be adjusted in or out by screwing them clockwise or counterclockwise. It sounds like you might need to tweak yours a bit.

kofther
Posts: 16
Joined: Tue Mar 28, 2017 2:34 am

Re: Hatch won't latch

Tue Apr 17, 2018 12:14 pm

I'll check the bumpers but because the locks reset themselves after a few miles of driving I suspect it is not mechanical but software. It hasn't happened again. Thanks.

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