BoltEV
Posts: 64
Joined: Thu Feb 01, 2018 5:58 am

Re: Do not use EVgo fast chargers. No, seriously. Just don't.

Sun Mar 18, 2018 6:22 am

I have to agree with SparkEVPilot.

I went back and looked and the sheer volume of negative posts you have made here against EVgo is way over the top for someone who should just not utilize their network if he is unhappy with it and has alternatives. One has to question whether you have pecuniary reasons to make so many negative posts.

I have been a $14.95 monthly customer for one year and just switched to their new $9.95 monthly plan.

They are a mix with ChargePoint and other vendors that are useful depending upon my needs geographically at that time.

When I do or don't like a vendor, I do or don't use them, post a helpful notice for others and move on.

SeanNelson
Posts: 1343
Joined: Tue Jul 05, 2016 2:43 am
Location: Vancouver, BC

Re: Do not use EVgo fast chargers. No, seriously. Just don't.

Sun Mar 18, 2018 6:38 pm

SparkE wrote:Yeah, you live in an area where you don't have much DCFC choice, and EVgo has made a load of difference to you. Great!

I live in an area where I can avoid EVgo, and I do. Great for me.

In Washington State virtually all the fast chargers are EVgo. While you may be miffed at what happened with EVgo in California, I think it's noteworthy that they have been active in other states to provide a fast charging infrastructure where nobody else has. That's a mark for them in the "plus" column as far as I'm concerned.

Another mark in the "plus" column for me is the fact that the couple of times I've had to interact with them their customer service has been fast and very good.

Evoforce
Posts: 54
Joined: Wed Feb 15, 2017 11:21 am
Location: AZ

Re: Do not use EVgo fast chargers. No, seriously. Just don't.

Sun Mar 18, 2018 9:29 pm

Yes, they have made a move in the right direction. But... we need to keep the pressure on them to continue to lower the prices. Without the feedback and pressure, they will not lower the prices, which are the highest in the industry.

SparkE
Moderator
Posts: 966
Joined: Sun Sep 11, 2016 5:53 am
Location: SF Bay Area

Re: Do not use EVgo fast chargers. No, seriously. Just don't.

Sun Mar 18, 2018 10:48 pm

Evoforce wrote:Yes, they have made a move in the right direction. But... we need to keep the pressure on them to continue to lower the prices. Without the feedback and pressure, they will not lower the prices, which are the highest in the industry.


Actually, with the new price structure, they aren't that expensive anymore. About $0.20/min isn't that expensive for "electrons on the go". Sure, if you use a credit card (random passer-by vs. "member") they are probably more expensive, but why shouldn't they be?

With the new pricing, if you use DCFC just once a month it is basically worth it to join their subscription plan: $10/month, where you get the first $10 each month "free" (well, "pre-paid minimum" is probably a better term). At $.20/min, that's 50 mins of DCFC charging a month.

BoltEV
Posts: 64
Joined: Thu Feb 01, 2018 5:58 am

Re: Do not use EVgo fast chargers. No, seriously. Just don't.

Mon Mar 19, 2018 5:14 pm

SeanNelson wrote:While you may be miffed at what happened with EVgo in California...

That's the point, nothing happened in California to be miffed at EVgo about and that misinformation and the title of this thread are the continuing misinformation that does a disservice to EV drivers who need EVgo's service.

If anything, EVgo could have spent that $100 million a bit faster, but then again where are all the Interstate-5 DCFC fast chargers that ChargePoint promised us?!?

More distressing, is that with all the new long range EVs coming to the market starting later this year (Jaguar, etc.) and no real buildup of infrastructure to deal with the demand, those of us who use the Bolt EV to drive city to city are in a real pickle at any price!

BoltEV
Posts: 64
Joined: Thu Feb 01, 2018 5:58 am

Re: Do not use EVgo fast chargers. No, seriously. Just don't.

Tue Mar 27, 2018 4:26 pm

SparkE wrote:
BoltEV wrote:Maybe now you'll let MichaelLAX return to this board after you entered into a feud with him over the facts about how that network was financed and then had him banished from this board.


*I* neither banned him nor "had him banned". I stepped completely back and told the other moderators "you deal with him from now on, I am out". About three days after that (my communications with him during that time being pretty much "don't contact me anymore - contact some other moderator" and "you need to talk to another moderator about that - do not contact me" (repeatedly) one of the other moderators banned him (I actually am not sure which - I stepped back and tried my best to ignore him after that). I don't know (or don't remember) what it was that finally got him permanently banned (if he was - I guess so since he hasn't been back). I did find it rather amusing that one of the other mods only managed to stomach 3 days of his antics before he was banned.

And there is the rub; a continuation of this unfair condemnation of someone who clearly does not have the opportunity to defend himself.

I have spoken to him on another forum and reviewed his posts on this board.

It seems he was guilty of being too vociferous in his rebuttal of some claims about long-term battery capacity decline and other issues that were posted primarily by non-Bolt EV users who had no experience with the Bolt.

His point was that he was being singled out for his aggressive style and used YOU as an example of another member of this forum who has a similar style and yet is not singled out; especially since you are a moderator.

His primary example was your erroneous and aggressive factual attack on his rebuttal about the history of how NRG paid its $100 million towards electric car chargers and his rebuttal with the true facts.

Not content to let him state the facts, you apparently deleted his last post discerning the difference between a "fine" and a "settlement" and then the discussions all went to private messages between him and you and the other moderators.

Looks like the punishment on this board for defending yourself against a moderator in private is a permanent ban.

If there are 3 days of antics that we are missing here, please point them out to us; I certainly can't find them.

summit
Posts: 27
Joined: Mon Apr 04, 2016 11:13 pm

Re: Do not use EVgo fast chargers. No, seriously. Just don't.

Tue Apr 10, 2018 11:51 pm

I used to avoid EVgo like a plague, but I now use them for my long trip (SanJose<->LA) and I miss them when it's not available. It also helps that there is a special pricing going on at $0.20/min without subscription in California until June.

gpsman
Posts: 491
Joined: Thu Oct 20, 2016 9:10 pm

Re: Do not use EVgo fast chargers. No, seriously. Just don't.

Sat Jun 09, 2018 8:02 pm

You guys probably know this, but.....

With the new 45 minute time limit and new price policy of 20 cents per minute (no matter how much power you take) the charging automatically stops at 45 minutes.

BUT THEY KEEP CHARGING YOU 20 CENTS PER MINUTE FOR AS LONG AS THE CORD IS ATTACHED TO YOUR VEHICLE.

While better than 30 minutes, still no relaxing dinners are possible while on an EVGo DCFC.

If you care about wasting money, you still have to set a stopwatch to be at your vehicle at exactly 45 min to unplug or start a second session.

I understand this is incentive to move along and let others charge.

How about this instead: keep the 45 minute limit but stripe 2 (or even 4) EV parking stalls within range of the cord so the next guy can park next to me and move the cord after I’m done with my 45 minutes BUT STILL EATING DINNER!?!?!! Sometimes (often) you have to walk a distance to find dinner and shopping.

JoeS
Posts: 16
Joined: Mon Jun 19, 2017 3:14 am

Re: Do not use EVgo fast chargers. No, seriously. Just don't.

Sun Jun 10, 2018 2:52 pm

I, for one, appreciate EVgo's attempt at moving us along. If you've ever been on a road trip and unable to access the DCFC, you'd appreciate ANYTHING to keep that space clear. Just read some of the PlugShare comments about being blocked by vehicles that have completed their charge. More than once I've interrupted my meal to go out and move the car - hey, I was thankful that at least there was a restaurant in the proximity of the DCFC. gpsman, your suggestion is good and I've seen it implemented, but often parking spaces are at a premium and reserving extra spaces is prohibitive.

gpsman
Posts: 491
Joined: Thu Oct 20, 2016 9:10 pm

Re: Do not use EVgo fast chargers. No, seriously. Just don't.

Mon Jun 11, 2018 4:30 pm

Looks like at some Charge America stations they have a 10 minute or 20 minute grace period before charging you for “idle time”.

At some (not all) ChargePoint stations they will email and / or text you that A) your time limit is up - please move your vehicle within 15 minutes B) your vehicle has completed charging - please move your vehicle within 15 minutes. C) your vehicle is drawing very little power - this means either your vehicle is nearly finished charging, or you have your vehicle set to delay charging. Please check on your vehicle within 15 minutes.

When no one was waiting, I let it go past 15 minutes and you get another email warning (up to 3 times in 45 minutes) but I was never charged any penalty. This is up to the location owner. ChargePoint does not set pricing.

Some ChargePoint stations also let you reserve a charge time and go on a “waitlist”. Whichever you do, you have a 15 minute window to begin charging. If on a waitlist, you can leave, but must begin charging within 15 minutes of the previous person stopping. Again this must be an option ChargePoint provides, but it is up to the idividual owner to implement or not.

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