kcccf
Posts: 2
Joined: Fri Sep 25, 2020 11:31 pm

Need help I cannot charge it at home with my 120-volt portable charge cord

Fri Sep 25, 2020 11:34 pm

Hi there, thanks for reading my post.

I'm having an issue with charging my Chevy Bolt EV 2019 with my 120-volt portable charge cord at my garage. It just shows red on my charging cord and I have no idea how to solve it. I googled it online but I didnt see a similar result. Does anyone here know how to solve this? Appreciate your help.

theothertom
Posts: 106
Joined: Wed Sep 19, 2018 4:13 pm

Re: Need help I cannot charge it at home with my 120-volt portable charge cord

Sat Sep 26, 2020 2:08 am

It might be a bad charger but here's some things to look at:
1. You can set the charging amps in the settings. I'd try the lowest one and see what happens.
2. Move the charger to an outlet on another circuit.
3. Take a picture of your dash when you have the charger plugged in and post it here. Maybe we can get some clues from that.

AyeJay
Moderator
Posts: 50
Joined: Sun Oct 15, 2017 9:57 pm

Re: Need help I cannot charge it at home with my 120-volt portable charge cord

Sat Sep 26, 2020 2:13 am

- According to the owner's manual ..

A solid Red indicator light on the charge cord means:

"Electrical System Fault: The charge cord has detected a
missing or improper ground within the building's electrical
system. Do not use an electrical outlet that is not properly
grounded. Use another electrical outlet or have a qualified
electrician inspect and verify the building's electrical system".

A Flashing red light means:

"Vehicle Fault: The charge cord ground-fault circuit interrupter
(GFCI) has tripped. Ensure that there is no physical damage
to the charge cord, and that the vehicle plug is seated
completely and making a good connection. Reset the charge
cord by unplugging it from the electrical outlet and
re-plugging it. If the fault remains, see an authorized dealer
for service".
- 2020 Bolt EV Premium
- 1982 VW Rabbit (Caddy) Pickup

kcccf
Posts: 2
Joined: Fri Sep 25, 2020 11:31 pm

Re: Need help I cannot charge it at home with my 120-volt portable charge cord

Sat Sep 26, 2020 4:13 am

Thank you all! I think I have figured out the root cause, the grounding issue. I’m looking for a way to solve it.

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