BoltEV
Posts: 332
Joined: Thu Feb 01, 2018 5:58 am

Re: RECALL

Sun Nov 15, 2020 5:00 pm

theothertom wrote:
BoltEV wrote:MyChevy App does not list this recall on my 2019

VIN: 1G1FZ6S01K4128445

Can I rely on this to not go to the Dealer?

I assume if your car isn't on the list, it won't be in your dealer's system either. If that's the case, taking it to the dealer won't help. But, out of an abundance of caution, I would not charge over 90% until we know more.
Just out of curiosity, what is your build date? (stickier on the driver's door jamb)

Could you post for us the link to the "list" that you are referring to here please? I am referring to the recall notice list on the MyChevy page here on the internet, which does list the July recall for some fuse in my case. But nothing about the new recall.

When I had my 2017 Bolt EV lease, I charged it to 100% every time and noticed little or no degradation in the storage capacity of the battery when I returned it with 44,640 miles in September of 2019.

I decided to buy the 2019 Bolt EV at that time (actually in early August, as I was offered a good deal: $36,500 all-in, out the door) as at that time I was driving Uber full time (until I ceased in late February 2020 due to the Pandemic).

I always use the "L" setting to drive and completely drive the "one-pedal" method. But of course, when the battery is charged to 100% there can be no regenerative braking.

The newer model had more control of the setting of the maximum amount to charge: the 2017 fell back to 90% and the 2019 could be set to stop at 93% and only at home.

So, to be able to "one pedal" drive right out the door every day, mine is set to charge at home to achieve 93% at 7am each morning.

I use the timed feature because one day when it was 110 degrees here in the San Fernando Valley region of Los Angeles, I returned home at about 3pm. The charger faulted out due to the high heat.

I will check the door for the build date when I go out later.

summit
Posts: 46
Joined: Mon Apr 04, 2016 11:13 pm

Re: RECALL

Mon Nov 16, 2020 4:47 pm

I think i've 100% charged my 2017 twice since owning it on Jan 1, 2017. And those occasions were just before a long trip so wanted to maximize range. For maximum battery longevity, it's recommended to hover around 50% SOC, best daily charge range is 40%-75%

remarquian
Posts: 6
Joined: Fri Mar 09, 2018 2:17 pm

Re: RECALL

Mon Nov 16, 2020 5:06 pm

Me, too. I have a '19 Premier build date 5/19 with no recall notice on the App nor website.

theothertom
Posts: 120
Joined: Wed Sep 19, 2018 4:13 pm

Re: RECALL

Mon Nov 16, 2020 5:59 pm

BoltEV wrote:
theothertom wrote:
BoltEV wrote:MyChevy App does not list this recall on my 2019

VIN: 1G1FZ6S01K4128445

Can I rely on this to not go to the Dealer?

I assume if your car isn't on the list, it won't be in your dealer's system either. If that's the case, taking it to the dealer won't help. But, out of an abundance of caution, I would not charge over 90% until we know more.
Just out of curiosity, what is your build date? (stickier on the driver's door jamb)

Could you post for us the link to the "list" that you are referring to here please? .

There's a website where you can enter your vin and it will tell you if your car has been recalled for the fire issue. That's what I mean by "the list". Sorry, I don't have a link but a google search should turn it up.

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ChevyCustomerCare
Posts: 148
Joined: Mon Feb 06, 2017 4:54 pm
Location: Detroit, MI
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Re: RECALL

Mon Nov 16, 2020 7:21 pm

BoltEV wrote:MyChevy App does not list this recall on my 2019

VIN: 1G1FZ6S01K4128445

Can I rely on this to not go to the Dealer?


Certain vehicles in the 2019 model year were built using battery cells produced at LG Chem’s Ochang, Korea, facility, which is where we believe the issue developed. The verified incidents investigated thus far had batteries produced at this facility. We've double checked your VIN within our internal systems and can confirm you don't have the recall associated to your VIN. You can check for any recalls or service related announcements on your VIN using the following website: https://my.gm.com/recalls. This site is the same one you accessed using the myChevy app. If you have any additional questions, feel free to send us an email at socialmedia@gm.com.

Eddie A.
We can also be reached at (800) 222-1020 and socialmedia@gm.com.

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odioc
Posts: 5
Joined: Sat Oct 24, 2020 2:13 pm

Re: RECALL

Fri Nov 20, 2020 5:05 pm

Is this recall related to the "First Design Battery" problem?

I post the WebAuto video here posting the concern over the "First Design Battery". Go here to see this video (go to minutes 2:40 to 5:16) https://www.youtube.com/watch?v=ssU2mjiNi_Q

I got the recall notice (NHTSA Recall #20v701 and manufacturer Recall# N202311730). I also determined that I have a "First Design Battery" by the VIN number, according to the video above.

I am at the Chevy dealer right now for a "reprogram the hybrid propulsion control model". I received the recall notice in my email.

User avatar
ChevyCustomerCare
Posts: 148
Joined: Mon Feb 06, 2017 4:54 pm
Location: Detroit, MI
Contact: Website Facebook Twitter

Re: RECALL

Fri Nov 20, 2020 7:49 pm

odioc wrote:Is this recall related to the "First Design Battery" problem?

I post the WebAuto video here posting the concern over the "First Design Battery". Go here to see this video (go to minutes 2:40 to 5:16) https://www.youtube.com/watch?v=ssU2mjiNi_Q

I got the recall notice (NHTSA Recall #20v701 and manufacturer Recall# N202311730). I also determined that I have a "First Design Battery" by the VIN number, according to the video above.

I am at the Chevy dealer right now for a "reprogram the hybrid propulsion control model". I received the recall notice in my email.


Hello,

Based on the information we have available at this time, we're unable to confirm if the first battery design is related to this recall as our engineers continue their investigation. A certain number of these vehicles were built with high voltage batteries produced at LG Chem’s Ochang, Korea facility. Additionally, we confirmed the verified incidents investigated thus far had batteries produced at this facility. If you'd like for us to follow up with your Chevy dealer for more details about your Bolt EV, feel free to send us an email at socialmedia@gm.com. Be sure to include "ATTN: Chevrolet | odioc | MyChevyBolt" in the subject line so we know it's you reaching out.

Eddie A.
We can also be reached at (800) 222-1020 and socialmedia@gm.com.

Check us out on FB & TW!
https://facebook.com/ChevroletElectric
https://twitter.com/ChevyElectric

For information on the GM Privacy Statement, please visit http://www.gm.com/privacy.

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