alevek
Posts: 45
Joined: Sun Nov 20, 2016 11:41 am

Ridiculous Process to Replace Key Fob

Tue Sep 19, 2017 11:43 am

Lost one of the fobs. Here's how it went to replace it:
At Chevy parts:
1 transmitter : $110.00
1 key: $52.00

Not bad so far. Now for the ridiculous part:
1 1/2 hour wait to program and $165.

Total: with taxes etc. : $350.00

On the plus side, they gave me a $50. goodwill discount. However having to wait nearly two hours for the programming is ridiculous.

Chevy need to make it possible for the owner to self program a new transmitter using an existing good one.

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oilerlord
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Re: Ridiculous Process to Replace Key Fob

Tue Sep 19, 2017 2:04 pm

I used to think that European automakers had the exclusive on boning customers in the service department, but apparently that isn't the case anymore. It's now "normal" to pay $300-$400 to replace a key these days. A couple of years ago, a friend of ours lost a key to our Audi. The fob was a little over $200 and programming $100.

I could see a whole can-O-worms being opened if key programming made it into the public domain. Remember, your VIN number is clearly visible through the windshield for others to see. Perhaps they'd need another key to clone, or perhaps they wouldn't. Personally, I think it's a good thing that before keys can be programmed, you need to prove you are the registered owner of the car.
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SeanNelson
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Re: Ridiculous Process to Replace Key Fob

Tue Sep 19, 2017 3:03 pm

alevek wrote:On the plus side, they gave me a $50. goodwill discount. However having to wait nearly two hours for the programming is ridiculous.

Chevy need to make it possible for the owner to self program a new transmitter using an existing good one.

My guess is that the reprogramming procedure for the Bolt is similar to the one used for the Volt. And that procedure deliberately involves a half hour of waiting - see this thread on the Volt forum. It's designed that way to reduce the vulnerability of the car to being stolen by someone who knows the "secret" key fob reprogramming procedure - otherwise anyone with any fob could just walk up to your car and reprogram it to use their own fob.

EastWestBrothers
Posts: 37
Joined: Wed Sep 13, 2017 3:01 am

Re: Ridiculous Process to Replace Key Fob

Tue Sep 19, 2017 7:18 pm

At least you have yourself to blame for losing the key.

I have been trying to get a replacement key for one the dealer lost. What a pain in the ass...
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dandrewk
Posts: 239
Joined: Sat Dec 17, 2016 6:29 am

Re: Ridiculous Process to Replace Key Fob

Tue Sep 19, 2017 8:14 pm

alevek wrote:Lost one of the fobs. Here's how it went to replace it:
At Chevy parts:
1 transmitter : $110.00
1 key: $52.00

Not bad so far. Now for the ridiculous part:
1 1/2 hour wait to program and $165.

Total: with taxes etc. : $350.00

On the plus side, they gave me a $50. goodwill discount. However having to wait nearly two hours for the programming is ridiculous.

Chevy need to make it possible for the owner to self program a new transmitter using an existing good one.


You can do this by yourself. Look at page 37 of the manual.

Pigwich
Posts: 240
Joined: Tue Jan 03, 2017 2:01 pm
Location: Southern California

Re: Ridiculous Process to Replace Key Fob

Tue Sep 19, 2017 10:51 pm

You can do this by yourself. Look at page 37 of the manual.

Yeah I was gonna say :?
Sorry about that.
(´・(oo)・`)

SparkE
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Posts: 1132
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Location: SF Bay Area

Re: Ridiculous Process to Replace Key Fob

Wed Sep 20, 2017 5:03 am

dandrewk wrote:
You can do this by yourself. Look at page 37 of the manual.


Not when there is a lost keyfob :

To program, the vehicle must be off and all of the transmitters, both currently recognized and new, must be with you.

dandrewk
Posts: 239
Joined: Sat Dec 17, 2016 6:29 am

Re: Ridiculous Process to Replace Key Fob

Wed Sep 20, 2017 8:11 am

SparkE wrote:
dandrewk wrote:
You can do this by yourself. Look at page 37 of the manual.


Not when there is a lost keyfob :

To program, the vehicle must be off and all of the transmitters, both currently recognized and new, must be with you.


This is not accurate. Read on, to page 37:

If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle
must be off and all of the
transmitters to be programmed must
be with you.


It's an involved procedure, so for some it may be best to take it to a dealership.

alevek
Posts: 45
Joined: Sun Nov 20, 2016 11:41 am

Re: Ridiculous Process to Replace Key Fob

Thu Sep 21, 2017 11:13 am

dandrewk wrote:
SparkE wrote:
dandrewk wrote:
You can do this by yourself. Look at page 37 of the manual.


Not when there is a lost keyfob :

To program, the vehicle must be off and all of the transmitters, both currently recognized and new, must be with you.


This is not accurate. Read on, to page 37:

If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle
must be off and all of the
transmitters to be programmed must
be with you.


It's an involved procedure, so for some it may be best to take it to a dealership.


You're right. I'll take it as $100 penalty for not reading the User Manual. :D

SparkE
Moderator
Posts: 1132
Joined: Sun Sep 11, 2016 5:53 am
Location: SF Bay Area

Re: Ridiculous Process to Replace Key Fob

Fri Sep 22, 2017 1:22 am

alevek wrote:
dandrewk wrote:
SparkE wrote:
Not when there is a lost keyfob :

To program, the vehicle must be off and all of the transmitters, both currently recognized and new, must be with you.


This is not accurate. Read on, to page 37:

If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle
must be off and all of the
transmitters to be programmed must
be with you.


It's an involved procedure, so for some it may be best to take it to a dealership.


You're right. I'll take it as $100 penalty for not reading the User Manual. :D


Ditto (for not reading to the next page).

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