How do I navigate to the MISSING NAV!

[Anonymous]

This topic does not seem to be getting enough coverage in either the press or on this forum, but I bought a Bolt EV Premium with “all options” and the NAV is missing!

Now GM’s CEO, Mary Barra promised me a NAV. She was quoted at last years CES as saying:

“Another way we are looking to save everyone’s time is by offering navigation with EV-specific routing. With EV Navigation mapping, Bolt EV gives options — like routes that maximize your range or provide access to charging stations,” said Barra. “Bolt EV also offers an advanced range predictor, which accurately estimates driving range based on topography… temperature… and driving habits.”
(http://www.hybridcars.com/early-bolt-evs-may-not-have-promised-navigation/)

When I leased my Bolt EV Premium with “all options” and it stickered out at the maximum $43,905, I did not expect to have to look for this promised NAV before I took delivery! So imagine my shock when I discovered that no 2017 Bolt EV comes with a NAV!

I am not content to accept the “workarounds:”

1. I am not interested in being a “beta-tester.”

2. My past history of using my iPhone in my Chevy Volt was to keep it in my pocket and communicate with it through Bluetooth. Now I must remember to take it out of my pocket at the beginning of each trip, connect it to a thunderbolt cable and at the end of each trip, disconnect this cable and put it back in my pocket.

On many occasions, I have had to go back to my garage to retrieve a forgotten iPhone from the Bolt EV!

On one occasion where my personal safety was an issue, I was escorted by security to my car and I made a cautious right turn out of the parking lot instead of the normal left turn. How do I get on the freeway from this direction?

Well let me look at the map? Oh, no, there is NO map, because the iPhone is in my pocket!

Now while I am driving, I have to unhook my seat belt, take the iPhone out of my pocket, connect the cable with one hand, and reconnect the seat belt, so I can determine where the freeway entrance is while I drive in this direction!

3. Yes, I could use OnStar but my experience is that they would not be fast enough in this situation and OnStar is again just a workaround to the normal situation of a NAV.

Where is the outrage? Where are the letter writing and petition signing campaigns?

We spent big money on these cars and something this fundamental that was promised to us is missing from our cars: a Navigation System!

We deserve appropriate recourse!

 

[Posatronic]

Marry Barra statement is true. It's thru on star.
My personal opinion is I don't need one. I got that option on my Prius. Never used that vehicle for traveling so I have no need for nav package.
I also don't think you read that statement and didn't look at the car for nav??? Really? Don't think so.

 

[Anonymous]

Not interested in debating you, since you don't drive a Bolt EV. You have no idea what she promised and what is NOT delivered by OnStar!

 

[dandrewk]

Outrage? At what? Your failure to perform due diligence before you signed the dotted line? A careful buyer would be informed as to what their purchase/lease includes. A generalized comment by the GM CEO years ago is NOT a contract. The only contract is what is listed on that huge sticker on every new car's window. And NOWHERE does it say there is an onboard NAV system.

As to your forgetfulness, try using a rubber band on your wrist to remind you to take your phone with you. We don't need to start a petition or demand recourse.

As it is, onboard NAV systems are in the past. Way too complex, expensive and quickly outdated. Most here are perfectly happy to use their smartphones' mapping system.

 

[Anonymous]

A generalized comment by the GM CEO years ago...

January 2016... drop the (s)

We don't need to start a petition or demand recourse.

"We" or You?

Way too complex, expensive and quickly outdated.

Not exactly true, but not for us to debate here!

Most here are perfectly happy to use their smartphones' mapping system.

If they have an iPhone or Android!

But thank you for your Two Cents: the point of my post! To start a discussion, where one did not exist...

 

[dandrewk]

Since we are parsing posts to the plural (or lack thereof), Barra's statement occurred on 1/6/16. No need to drop the 's', as it has indeed been yearS.

As to the rest - debate is good, and this subject has already been beaten to death. Yet, I doubt any here are 'outraged' because they failed to do minimum research on the vehicle they were purchasing/leasing. The Bolt does not come with onboard navigation. This was known monthS before the car was sold.

Would I have liked to have onboard Nav? Honestly, no. I'm much happier GM devoted resources to useful features instead of dumping costs into a redundant system that will provide a fraction of the features that smartphone mapping systems have.

 

[Anonymous]

Would I have liked to have onboard Nav? Honestly, no.

Well then, there you have it! Anecdotal evidence that an onboard NAV is not important... TO YOU!

My best friend had ordered a Chevy Bolt EV at his local Orange County dealer after he saw my enthusiasm since I put my deposit down last July and he did his research. He had a build date of early January and a delivery date of early February which was perfect for him since his Volt's lease expired on January 31st.

When he discovered that my Bolt EV did not have onboard NAV he instead picked up a Tesla Model S with 20 months remaining on its lease. Anecdotal evidence that an onboard NAV was important TO HIM and one lost Bolt EV lease.

I personally think that GM dropped the ball on this one and time will prove me and my friend correct when they offer an onboard NAV option sometime in the future. My only question is will it be retroactive?

 

[SparkE]

In my car, I hit the OnStar button, ask the person who answers how to get to an address, and I get directions to the place I want to go. That doesn't work for you?

 

[Anonymous]

With my ADD, I prefer a more visual approach to navigation, along with verbal instructions.

Remind me, how long does our free trial of OnStar last?

 

[SeanNelson]

Where is the outrage? Where are the letter writing and petition signing campaigns?

It's just a feature that they didn't bother to implement. There are lots of features that lots of people would like, this one isn't any different, IMHO.

If I had a choice, I'd want them to implement Adaptive Cruise Control before they added a Nav system. I can provide Nav service on my own, but there's no after-market alternative for ACC.

So I think you need to just calm down and deal with it.

 

[Anonymous]

Where is the outrage? Where are the letter writing and petition signing campaigns?

It's just a feature that they didn't bother to implement. There are lots of features that lots of people would like, this one isn't any different, IMHO.

If I had a choice, I'd want them to implement Adaptive Cruise Control before they added a Nav system. I can provide Nav service on my own, but there's no after-market alternative for ACC.

So I think you need to just calm down and deal with it.

Could you show me a quote where Mary Barra, CEO of GM less than one year before I leased my Bolt EV announced that there would be Adaptive Cruise Control in the Bolt EV?

She did make this quote about NAV (as noted in more detail in my original post)...

 

[SeanNelson]

She did make this quote about NAV...

So what are you going to do, sue her?

Geez man, life is full of disappointments. Why waste your energy on them when you could be doing something fun?

 

[Anonymous]

1. I am doing something fun... I am driving my Bolt EV as much as possible; and

2. I am attempting to implement a solution where my older iPhone 5 with a separate SIM will act as a semi-permanent iPhone inside the Bolt EV to solve my problem; and

3. Yes, I am looking for redress for not receiving what was promised! If you are happy with not receiving NAV, that is your choice!

In 2003, my daughter purchased a VW Beetle convertible during a "free" iPod promotion and was told that the free iPod only came with the hardtops! They conveniently "changed" their online marketing after she complained to include that language (only hardtops). I, however, had made screenshots of their original online promotions without their changed language. She drove for many years with her "free" iPod!

"There are those that look at things the way they are, and ask why? I dream of things that never were, and ask why not?” - Robert F. Kennedy

 

[SeanNelson]

1. I am doing something fun... I am driving my Bolt EV as much as possible; and

Glad to hear it, good for you!

2. I am attempting to implement a solution where my older iPhone 5 with a separate SIM will act as a semi-permanent iPhone inside the Bolt EV to solve my problem; and

Let us know how it works out.

3. Yes, I am looking for redress for not receiving what was promised!

Good luck. I wouldn't waste too much time on it myself, but that's probably because I've become jaded (and mellower) with age. I hope you get some sort of satisfaction.

 

[Anonymous]

1. My 2008 Chrysler Sebring Hardtop (Mercedes engineered) Convertible (purchased new the week that Chrsyler declared bankruptcy as part of the 2009 TARP bailout, after I "hovered" over it for four months while watching the Bush/Obama bailout payments) is getting so lonely these days for lack of use!

A solar panel in the rear window, plugged into the utility cigarette lighter outlet keeps the battery charged. Chevy offered me only $10,000 for it when I leased my Volt in 2013 and I refused to let it go for that price back then.

So now I am planning more and more trips in the Bolt EV. Next weekend it is down to Northern San Diego County and the week after that to Santa Cruz!

2. More to be reported about the iPhone 5, on a separate thread (http://www.mychevybolt.com/forum/viewtopic.php?f=2&t=5758&e=1&view=unread#unread; and

3. I am retired, and have much time on my hands, wasted or not! Prior to retirement, I was a professional problem solver...

 

[Posatronic]

Not interested in debating you, since you don't drive a Bolt EV. You have no idea what she promised and what is NOT delivered by OnStar!

No debate. I drive a Bolt and have 3k miles on it. I have 3 GM cars with Onstar. Not sure where you came up with those guessing about what I drive and know about.

 

[Anonymous]

Marry Barra statement is true. It's thru on star.
My personal opinion is I don't need one. I got that option on my Prius. Never used that vehicle for traveling so I have no need for nav package.
I also don't think you read that statement and didn't look at the car for nav??? Really? Don't think so.

That is where I got the impression you did not own a Bolt EV and since you want to insult me that I did not read Barra's statement (it is spelled "Mary" incidentally), that is why I do not want to debate you. I prefer a more courteous course of conduct and discussion with others...

 

[dandrewk]

Where is the outrage? Where are the letter writing and petition signing campaigns?

It's just a feature that they didn't bother to implement. There are lots of features that lots of people would like, this one isn't any different, IMHO.

If I had a choice, I'd want them to implement Adaptive Cruise Control before they added a Nav system. I can provide Nav service on my own, but there's no after-market alternative for ACC.

So I think you need to just calm down and deal with it.

Could you show me a quote where Mary Barra, CEO of GM less than one year before I leased my Bolt EV announced that there would be Adaptive Cruise Control in the Bolt EV?

She did make this quote about NAV (as noted in more detail in my original post)...

You keep saying this. Are you related to Sean Spicer attempting to gaslight?

She promised a Nav system. It HAS a Nav system. It just doesn't meet your specifications. If you had done any homework, you would have known this.