Sorry to hear you were denied. We (in CA) just got our offer letter by e-mail from Michigan, the same day we got a 3881 recall notice by snail mail. Go figure. I don't know if filing a complaint with BBB helped our case but we got there. The chap at BBB was very helpful and concurred with me that th...

............."Once the Back-Up Battery is activated it will stay on until it has completely discharged. The back-up battery is not rechargeable and once activated the back-up battery must be replaced"........... https://rts.i-car.com/collision-repair-news/backup-batteries-and-main-battery-...

I think I read somewhere the on-star system has a reserve "one-time" primary battery that can be used once only in an emergency - maybe that needs replacing?

I'm in the same boat, but the "rep" last week asked for a photo of the odometer - which is risky on their part as anyone can fraudulently alter that. I told them they would be better to take the mileage shown in the monthly diagnostic report - seems like a no-brainer to me Crucially, their...

FINALLY..............

https://insideevs.com/news/527230/gm-re ... ules-fire/

Now I am reading that

"GM will replace recalled vehicles’ lithium ion battery modules with new lithium ion battery modules. "

(see https://my.chevrolet.com/how-to-support ... ltevrecall)

Surely, that implies they will be replaced whether "faulty" or not ???

Finally broke down and had our 2017 Bolt "fixed" yesterday, indeed it was like having your pet "fixed" at the vet as you still only get 90% of what you paid for when you started out......... But interestingly the service guy (far more helpful than the sales guy) told us to call 8...

Was your impression that it would be a 'generic' letter from GM, or just a "one-off" letter to you personally that is specific to your circumstances?

Thanks

Some more info on Bolt fires. Time we heard a bit more from GM.........

https://electrek.co/2021/07/28/everythi ... -ev-fires/