GoldenZephyr
Posts: 11
Joined: Sat Oct 07, 2017 9:57 pm

Re: Is Chevy investigating seat complaints?

Sun Oct 08, 2017 5:23 pm

I don't know that the Bolt is a "compliance car" or not. Only that the front seats have very thin padding and minimal lower back support. I think it would be great if Chevy at the least offered free of charge to Bolt owners a removable seat back cushion that would increase the curve in the lower section (supporting the lower back) and help move the driver forward a bit, so the seat does not curve around and press in on the shoulders so much near the top.

This would surely not be very expensive, and would show that Chevy took the concerns of Bolt owners seriously. When I'm driving my Bolt, I want to appreciate the 200 HP and quiet operation, not be distracted by my aching back and shoulders!

ProfessorBolta
Posts: 12
Joined: Fri Oct 06, 2017 12:26 am

Re: Is Chevy investigating seat complaints?

Tue Oct 17, 2017 5:19 pm

GoldenZephyr wrote:I don't know that the Bolt is a "compliance car" or not.


It's helping compliance but roadmap wise it's not a compliance car.

Only that the front seats have very thin padding and minimal lower back support.


Which is what you want to get a C class interior in a B class car. Also common misconception because in the developed world we have such good posture is that we need lower back support. Your sacrum/L5 is where the arch in your back exists, the rest of the spine should be relatively straight. With the Bolt if you push your pelvis back in the seat you'll have a pretty good sitting posture. But even if you still want the other way of sitting it should be easy to fix with a seat pad of one sort or another.


I think it would be great if Chevy at the least offered free of charge to Bolt owners a removable seat back cushion that would increase the curve in the lower section (supporting the lower back) and help move the driver forward a bit, so the seat does not curve around and press in on the shoulders so much near the top.


Yeah again that actually contributes to long term back issues, even though its what most people are used to unfortunately.

I've studied the Aplomb or Balance method of posture which was inspired by studying why less industrialized people are able to carry heavy weights on their heads all day long. Using these techniques (or rather unlearning the way we sit in the US) is very comfortable in the Bolt.

TimBolt
Posts: 55
Joined: Thu Jun 15, 2017 10:10 pm

Re: Is Chevy investigating seat complaints?

Wed Oct 25, 2017 12:49 am

ProfessorBolta wrote:
GoldenZephyr wrote:I don't know that the Bolt is a "compliance car" or not.


It's helping compliance but roadmap wise it's not a compliance car.

Only that the front seats have very thin padding and minimal lower back support.


Which is what you want to get a C class interior in a B class car. Also common misconception because in the developed world we have such good posture is that we need lower back support. Your sacrum/L5 is where the arch in your back exists, the rest of the spine should be relatively straight. With the Bolt if you push your pelvis back in the seat you'll have a pretty good sitting posture. But even if you still want the other way of sitting it should be easy to fix with a seat pad of one sort or another.


I think it would be great if Chevy at the least offered free of charge to Bolt owners a removable seat back cushion that would increase the curve in the lower section (supporting the lower back) and help move the driver forward a bit, so the seat does not curve around and press in on the shoulders so much near the top.


Yeah again that actually contributes to long term back issues, even though its what most people are used to unfortunately.

I've studied the Aplomb or Balance method of posture which was inspired by studying why less industrialized people are able to carry heavy weights on their heads all day long. Using these techniques (or rather unlearning the way we sit in the US) is very comfortable in the Bolt.


Professor, the fact remains that the Bolt seats are an issue for many owners and would-be owners, blaming all of those complaints on bad posture seems far-fetched.

I don’t have an issue with the seats, but they’re just ok, not great, with no lumbar adjustment, thin padding, and seatback adjustment that has too widely spaced detents. I happen to fit into the seat fairly well, but I have no reason to doubt all of those who don’t fit, given the shortcomings of the seat design.

Maybe we all need to carry heavy weights on our heads all day. That might not help, but it would take our minds off this seat issue.
2017 Bolt LT

Bacardi
Posts: 32
Joined: Thu Oct 26, 2017 3:04 am

Re: Is Chevy investigating seat complaints?

Sat Oct 28, 2017 5:56 pm

ProfessorBolta wrote:
GoldenZephyr wrote:I don't know that the Bolt is a "compliance car" or not.


It's helping compliance but roadmap wise it's not a compliance car.

Only that the front seats have very thin padding and minimal lower back support.


Which is what you want to get a C class interior in a B class car. Also common misconception because in the developed world we have such good posture is that we need lower back support. Your sacrum/L5 is where the arch in your back exists, the rest of the spine should be relatively straight. With the Bolt if you push your pelvis back in the seat you'll have a pretty good sitting posture. But even if you still want the other way of sitting it should be easy to fix with a seat pad of one sort or another.


I think it would be great if Chevy at the least offered free of charge to Bolt owners a removable seat back cushion that would increase the curve in the lower section (supporting the lower back) and help move the driver forward a bit, so the seat does not curve around and press in on the shoulders so much near the top.


Yeah again that actually contributes to long term back issues, even though its what most people are used to unfortunately.

I've studied the Aplomb or Balance method of posture which was inspired by studying why less industrialized people are able to carry heavy weights on their heads all day long. Using these techniques (or rather unlearning the way we sit in the US) is very comfortable in the Bolt.


Let's go over the actual data...

As Chevy LIQUIDATES their rotting U.S. Bolt EV inventory with $3000 private offers and incredible leasing subsidies, Europe, Canada, South Korea and even China (where there's most likely high demand) may beg to differ that this is indeed a compliance car...

There's absolutely no need to thank me, I'm going to help you make your seat argument stronger...You state the Bolt's seat is the most comfortable seat you and your family ever sat in...So if I told you your "study" on the "balance method" was the most insightful thing I've read, where does your mind go to next? You'll want to know the SECOND and THIRD most insightful thing I've read...So if you choose to engage (my guess is you won't) please state your/your families second most comfortable seat and your least most comfortable seat...The good news for you is IF Chevy actually improves this seat, the old seat, which you find the most comfortable ever, will be flooded on ebay, so you can buy dozens of them for your home and office...

Conspiracy Theorists often dismiss any data that doesn't fit their outcome, certainly feels like this is case here with your study...The one thing that jumps out at me are seats are fixed/static while the exact position of a humans L5 will differ from body to body, specific seating position can vary person to person in addition to the fact no one can sit perfectly still...Furthermore, according to your study, we've all been sitting wrong for decades so our backs are already ruined...And if you're recommending to getting an aftermarket pad, that changes your L5 position...So here's more data you're welcome to dismiss:
The majority of the longest threads on this forums are all about the seats...
viewtopic.php?f=21&t=5902 (This very thread)
viewtopic.php?f=2&t=5756
viewtopic.php?f=2&t=6212
viewtopic.php?f=2&t=6031
Many more "mega threads" in various Bolt/GM/EV forums...
Many more short complaint threads here and other forums....
Change.org has over 100 petitions signatures to recall the seats...
Motortrend stated they should change the seat...
https://www.nhtsa.gov/vehicle/2017/CHEVROLET/BOLT 3 seat complaints...

If anyone wants to make someone's day, bring the Bolt EV to an upholster and they'll never forget the first time they encountered the Bolt EVs seat...

LacyChuck324

Re: Is Chevy investigating seat complaints?

Thu Dec 21, 2017 9:45 pm

Eager to turn my Nissan Leaf into a home back up battery and get an EV with some decent range I overlooked a nagging feeling about the seat and made the leap to a Chevy Bolt. WHAT A MISTAKE.

The seats are just awful. Chevy refers me to the dealer, the dealer can't do anything with it, I talk with the nice young customer service reps at Chevy who thank me for the business and assure me they take my issue seriously. They also say they've never heard of the issue.

I enjoy everything else about the car. I'm using various pads and cushions to ease the pain. Amber at Chevy has been assuring us for months that she takes the problem seriously.

Come on Chevy. You are blowing it.

WS7
Posts: 23
Joined: Wed Dec 20, 2017 2:21 pm

Re: Is Chevy investigating seat complaints?

Thu Dec 21, 2017 10:38 pm

This looks like a simple way to improve comfort: https://www.youtube.com/watch?v=2dgxWTOnVn8

LacyChuck324

Re: Is Chevy investigating seat complaints?

Fri Dec 22, 2017 6:54 pm

Another non-answer from Chevy:

"Thank you for reaching out, although I am sorry to hear that your dissatisfaction with the seats has made you regret your Bolt EV experience. Please know that differences in satisfaction with the seats may be due to seat adjustment, height of the individual in the seat, and various other factors.

At this time, we have found no flaw or defect in manufacturing of our seats. We appreciate everyone's feedback on the current make-up/design of the seats and have made sure to forward all comments and suggestions to our design team for future improvement of that vehicle part. If you have concerns with the seat in your specific Bolt EV, we do recommend that we get you in contact with your dealership, so they can inspect your vehicle and provide further assistance if your seat is found not to comply with the design set forth by our engineers.

Please let me know if you'd like m e to forward your concerns/information to your dealership, and get you set up with an appointment for an inspection.

Amber G.
Chevrolet Customer Care"


Amber:

1. It is not a seat adjustment issue.
2. The seat is performing as designed. It is just a bad design.
3. Chevy has already sent me to the dealer. They have no answers.
4. Sending the complaints from all these people "to our design team for future improvement" is a non-solution.
5. I've tried numerous pads and cushions and have found some relief but driving this wonderful car is still a chore.
6. I know you have a tough job with no solutions at your fingertips. You are just the messenger. But can you explain why Chevy is so willing to risk the satisfaction of so many customers at such a critical time in the launch of the EV market?

LeftieBiker
Posts: 793
Joined: Tue Jan 10, 2017 7:13 am

Re: Is Chevy investigating seat complaints?

Fri Dec 22, 2017 9:42 pm

So that bolt protruding into the driver's side left bolster is designed to make thighs numb? I suggest that people start sending photos of them to GM.
Last edited by LeftieBiker on Sat Dec 23, 2017 9:47 am, edited 1 time in total.
2018 Nissan Leaf SL with Pro Pilot

2009 Vectrix VX-1 with 18 Leaf modules.

SparkE
Moderator
Posts: 1170
Joined: Sun Sep 11, 2016 5:53 am
Location: SF Bay Area

Re: Is Chevy investigating seat complaints?

Sat Dec 23, 2017 7:30 am

"can you explain why Chevy is so willing to risk the satisfaction of so many customers ..."

Aren't they risking the DISsatisfaction of customers??

EldRick
Posts: 363
Joined: Thu Dec 22, 2016 8:36 pm

Re: Is Chevy investigating seat complaints?

Sun Dec 24, 2017 5:11 pm

As Chevy LIQUIDATES their rotting U.S. Bolt EV inventory...

Absurd hyperbole. If you dislike the seats, don't buy the car. Personally, I find them acceptable.

Chevy has shown a profound disinterest in the topic, so they apparently view the seats as a non-issue, or they would have changed them. Since they didn't, it's a good bet that they won't, so give it a rest.

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