odioc
Posts: 6
Joined: Sat Oct 24, 2020 2:13 pm

Re: RECALL

Sat Feb 20, 2021 5:29 am

Here is what the dealer told me today: (Recall)

The dealership should be reaching out to you in the near future to discus the loaner vehicle. I did want to give you an update as well about the final fix on the recall. A team of GM engineers has made substantial progress in identifying the root cause and potential remedies for this issue. They are in the process of validating state-of-the-art software that can diagnose potential issues early and restore 100% charge capability. A final remedy for this recall is anticipated forApril 2021.

summit
Posts: 53
Joined: Mon Apr 04, 2016 11:13 pm

Re: RECALL

Tue Feb 23, 2021 5:53 pm

while they are at it, modifying the software, they should put in the charge limit on all Bolt. It seems all the necessary hardware should be there, basically a settable Hill-Top-Limit. I sure like to set my daily charge limit to 65-70%


cwerdna
Posts: 64
Joined: Tue Jan 15, 2019 10:20 am
Location: SF Bay Area

Re: RECALL

Fri Feb 26, 2021 10:52 am

https://static.nhtsa.gov/odi/rcl/2020/R ... 1-6414.PDF (1 of the new associated docs from https://www.nhtsa.gov/vehicle/2017/CHEV ... WD#recalls) submitted Feb 18, 2021 states "Estimated percentage with defect :" is 1%. The last page lists this planned two phases for notification of the final remedy.

trevmar
Posts: 44
Joined: Sat Jan 21, 2017 8:08 pm

Re: RECALL

Fri Mar 05, 2021 3:33 pm

.............We were waiting for Hyundai to talk about the LG Energy Solution (LGES) statement on Kona Electric fires for a while, but now InsideEVs has an official explanation for them. According to Hyundai, it was indeed a folded anode tab in the batteries that caused the fires. Remember that these folded anode tabs could also be on the Chevrolet Bolt EV, which uses LG Energy Solution cells and also experienced fires recently.....

https://insideevs.com/news/492387/hyund ... res-cause/

GM ??

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ChevyCustomerCare
Posts: 153
Joined: Mon Feb 06, 2017 4:54 pm
Location: Detroit, MI
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Re: RECALL

Fri Mar 05, 2021 8:58 pm

trevmar wrote:.............We were waiting for Hyundai to talk about the LG Energy Solution (LGES) statement on Kona Electric fires for a while, but now InsideEVs has an official explanation for them. According to Hyundai, it was indeed a folded anode tab in the batteries that caused the fires. Remember that these folded anode tabs could also be on the Chevrolet Bolt EV, which uses LG Energy Solution cells and also experienced fires recently.....

https://insideevs.com/news/492387/hyund ... res-cause/

GM ??


Hi, Trevmar. A team of GM engineers has made substantial progress in identifying the root cause and potential remedies for this issue. They are in the process of validating state-of-the-art software that can diagnose potential issues early and restore 100% charge capability. A final remedy for this recall is anticipated for April 2021. As soon as our solution is available, we will announce it on the www.chevy.com/boltevrecall website. You will be mailed a letter with instructions to visit a Chevrolet EV dealer to have them perform the final remedy.

Dani B.
We can also be reached at (800) 222-1020 and socialmedia@gm.com.

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cwerdna
Posts: 64
Joined: Tue Jan 15, 2019 10:20 am
Location: SF Bay Area

Re: RECALL

Sun Mar 07, 2021 4:02 am

trevmar wrote:.............We were waiting for Hyundai to talk about the LG Energy Solution (LGES) statement on Kona Electric fires for a while, but now InsideEVs has an official explanation for them. According to Hyundai, it was indeed a folded anode tab in the batteries that caused the fires. Remember that these folded anode tabs could also be on the Chevrolet Bolt EV, which uses LG Energy Solution cells and also experienced fires recently.....

https://insideevs.com/news/492387/hyund ... res-cause/

GM ??

Why point to that? https://insideevs.com/news/490950/lg-en ... ona-fires/ and https://www.hyundai.com/content/hyundai ... tation.pdf point to Nanjing, China. And, the quote says:
"Moreover, this problem was discovered in the early production stages of LG Energy Solution Nanjing plant’s Hyundai Motors-only production line, which has already been corrected."

Whereas https://static.nhtsa.gov/odi/rcl/2020/R ... 1-6414.PDF and numerous other docs at https://www.nhtsa.gov/vehicle/2017/CHEV ... WD#recalls point to cells produced in Ochang, (South) Korea.

charge
Posts: 46
Joined: Tue Apr 19, 2016 3:44 am

Re: RECALL

Mon Mar 08, 2021 1:30 pm

ChevyCustomerCare wrote:Hi, Trevmar. A team of GM engineers has made substantial progress in identifying the root cause and potential remedies for this issue. They are in the process of validating state-of-the-art software that can diagnose potential issues early and restore 100% charge capability. A final remedy for this recall is anticipated for April 2021. As soon as our solution is available, we will announce it on the http://www.chevy.com/boltevrecall website. You will be mailed a letter with instructions to visit a Chevrolet EV dealer to have them perform the final remedy.---Dani B.

The Kona also recently had a software-only "fix". Now they are recalling all the batteries. What is different about the Bolt's software-only "fix"?

Will there be any explanation, in detail to help people understand the fire risks going forward, of the way this is being fixed, and the case GM & LG Energy Solutions is making to keep people from being harmed by fire?

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ChevyCustomerCare
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Re: RECALL

Mon Mar 08, 2021 11:29 pm

Hi, charge. While we cannot speculate on a competitor product, please know that we are actively engaged with LG Chem and they are working with us on a remedy. A final remedy is anticipated for April 2021 and more details will be available at that time.

Gabriella S.
We can also be reached at (800) 222-1020 and socialmedia@gm.com.

Check us out on FB & TW!
https://facebook.com/ChevroletElectric
https://twitter.com/ChevyElectric

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charge
Posts: 46
Joined: Tue Apr 19, 2016 3:44 am

Re: RECALL

Thu Apr 01, 2021 3:22 pm

Why all the Buy-Backs going on if there is a solution coming this month? Does GM believe in the solution at this point in time?

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