charge wrote:Why all the Buy-Backs going on if there is a solution coming this month? Does GM believe in the solution at this point in time?
i think GM is going out of their way to keep customers happy
theothertom wrote:i think GM is going out of their way to keep customers happy
My experience over many years is corporations are never, ever "on our side." Short term profits and long-term survival are the only decision points which get serious discussion in high level meetings.marspilgrim wrote: But overall I agree that GM needs to . . . . show the general public they're on our side,
charge wrote:Lemon Laws have nothing to do with the Buy-Backs. A Lemon Law needs to have a bunch of repair attempts with no solution. That's not happening here. ..... When a Bolt is on fire, it simply gets replaced under warranty, & any other burned structures handled by GM in a settlement. Only 5 (1 in 10,000) have caught fire. Both the temporary recall fix (90% range), and the permanent fix coming,, exists under the customary recall rules.
A corporation cares about it's reputation which helps them meet sales goals. Buy-backs do something for that. I think people shopping for a future EV might remember the Bolt fire recall and avoid GM. The damage isn't too bad though.
theothertom wrote:For some reason the buybacks vary from state to state. People have speculated it's because of lemon laws, even though no one has made a claim under a lemon law AFAIK. It seems that Chevy is using each state's lemon laws to determine how much to pay for the buy back. My state has weak lemon laws and buy backs aren't that much. California has strong lemon laws and buy backs are good. So there's some criteria they're using to determine buy back price.
The Focus had no big battery issues for the most part (LG Chem). ...........The pinion shaft recall wasn't too bad. It was a mechanical metallurgy problem where somebody forgot to surface-harden (carbonitride) that part in the differential, kind of a freak quality control issue, no big deal as it just needed new differentials.theothertom wrote:thanks for your insight, @charge.
I wasn't aware of problems with Ford Focus elec. I did a quick search and see that they had some issues with the pinion shaft. Did they have other issues ?