Buyback Process

[argos915]

We have a 2019 Chevy Bolt. I applied for the repurchase option. My request was received on 11/15 and today I received a call stating the repurchase was denied. They would not give me a reason. Is the repurchase option a scam?

[cwerdna]

Not a scam. Many people have gotten it and others have been denied.

What state are you in?

[SparkE]

I seems that the closer they get to a "real" fix, the more denials are issued.

[trevmar]

Sorry to hear you were denied. We (in CA) just got our offer letter by e-mail from Michigan, the same day we got a 3881 recall notice by snail mail. Go figure.

I don't know if filing a complaint with BBB helped our case but we got there. The chap at BBB was very helpful and concurred with me that the whole process is somewhat random.