DOES YOUR BOLT HAVE THE LASTEST SOFT WARE UPDATE???
14.1 is not the latest, there is a 14.4.2 relase this December 2017 to solve issues with infotainment center that will fix some issues and provide some enhancements . According to a YouTube video a driver had problems and the dealer solve the problems by updating the vehicle software. This update can only be done by and at an authorize dealer ship. Even though the vehicle says you have the latest ( like some cell phones DOES, but untrue) there is an update available that cannot be access by driver using the settings area.
Here is YouTube video info.