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My buyback process is stuck in limbo. They say it was "transmitted to the Repurchase Department" on 10/4. It's now 12/7. Nobody on the customer service side seems to be able to do anything to help escalate.

I'm primarily creating this for my benefit, to keep track of the progress and timeline. I am initiating a buyback process for my 2017 Bolt. Vehicle: 2017 Chevy Bolt. 74000 miles. No accidents, no major issues, but the usual wear and tear of 74000 miles. Located in California. 9/21: Placed a...