Bolt keeps losing home location

[rfrench51773]

Hey there -

I've had my Bolt for three months without issues, but for the past two days, it has "lost" my home location, such that, when I get home, it wants to be in "immediate" charge mode and has to have the home location deleted and reset to get it to use the "rate and departure time" method of charging again. I can't flip it back to "departure time" mode without doing this.

Any ideas why the GPS isn't picking up the location (or the car is "forgetting" where home is)?

 

[ChevyCustomerCare]

Hey there -

I've had my Bolt for three months without issues, but for the past two days, it has "lost" my home location, such that, when I get home, it wants to be in "immediate" charge mode and has to have the home location deleted and reset to get it to use the "rate and departure time" method of charging again. I can't flip it back to "departure time" mode without doing this.

Any ideas why the GPS isn't picking up the location (or the car is "forgetting" where home is)?

Hi rfrench51773,

Is this happening every time you go home? Have you made any setting changes in the recent week, or had an update completed? Please provide us more details within an email to [email protected] so we can assist further.

Amber G.
Chevrolet Customer Care