New Bolt 4th day Driver Door Knob Issue

[kumthi]

https://drive.google.com/file/d/0B8dNEnkAMWI7WEFkX29RSmZpNkU/view?usp=sharing
https://drive.google.com/file/d/0B8dNEnkAMWI7M1g0eVNycTZja2s/view?usp=sharing

Dear Chevy and Bolt patrons,

Has anyone faced this issue. Door Knob anchor of Driver Side just popped out. When I gently pull out, it comes off.

Regards
Kumar

 

[scknogas]

That may be "normal". See page 42 of the User Guide, which states...

Key Lock Cylinder Access

To access the key lock cylinder, insert the key into the slot on the
bottom of the door handle. Open the handle and pry the cover off. Replace the cover by snapping on the tabs.

If the tabs aren't holding the cover on, then your dealer may have to order a replacement cover.

Scott

 

[ChevyCustomerCare]

https://drive.google.com/file/d/0B8dNEnkAMWI7WEFkX29RSmZpNkU/view?usp=sharing
https://drive.google.com/file/d/0B8dNEnkAMWI7M1g0eVNycTZja2s/view?usp=sharing

Dear Chevy and Bolt patrons,

Has anyone faced this issue. Door Knob anchor of Driver Side just popped out. When I gently pull out, it comes off.

Regards
Kumar

This is certainly not normal, Kumar! If you haven't already reached out to your dealership about this, please send an email to [email protected] with "ATTN: Amber" in the subject line. I can assist accordingly from that point.

Best,

Amber G.
Chevrolet Customer Care